Data Exchange
Upload Files
The definition of data fields needed from the backend system is documented in the pages listed below, in a format resembling the layout of database tables. The data does not necessarily have to be provided exactly as listed if a mapping from the uploaded fields to the defined fields is provided. The default delimiter in the CSV files is the pipe "|" character. Please contact DESTWIN support for more information.
| Account Fields | Download Sample |
| Contracts Fields | Download Sample |
| Service Contract Fields | Download Sample |
| Transactions Fields | Download Sample |
| Locations Fields | Download Sample |
| Equipment Fields | Download Sample |
| Scheduler Fields | Download Sample |
| Paperless Statements Fields | Download Sample |
| Paperless Invoices Fields | Download Sample |
| Credit Card Vault Fields | Download Sample |
Download Files
The definition of data fields provided to the backend system is documented in the pages listed below, in a format resembling the layout of database tables. The data may be provided in an alternate format if a mapping from the defined fields to the desired download fields is provided. The default delimiter in the CSV files is the pipe "|" character. Please contact DESTWIN support for more information.
| Payment Transaction Fields | Download Sample |
| Contract Signup Fields | Download Sample |
| Will Call Orders Fields | Download Sample |
| Service Contract Signup Fields | Download Sample |
| Customer Email Addresses (Registrations) | Download Sample |
| New Account Signups | Download Sample |
| Scheduler Appointments | Download Sample |
| Credit Card Vault | Download Sample |
DESTWIN Network Architecture
The DESTWIN Network Architecture is designed to meet the requirements of the Payment Card Industry Data Security Standards (PCIDSS). This set of standards is used by the credit card industry as a guide for the design and management of systems that process, store, and transmit credit card information, and is based on the current Best Practices for building secure networks. By building the DESTWIN network to meet the PCIDSS standards, DESTWIN insures that all customer data is secure.
DESTWIN systems are designed to reliably maintain data. Primary servers use RAID disk arrays to protect against disk failures, and mutiple backups of data are maintained, both onsite and offsite. In addition to regular snapshot backups, databases are replicated to other database servers that function as hot spares to allow for high system availabilty.
Here is a PDF file with a schematic overview of the DESTWIN network infrastructure.