Effective Date: August 31, 2023

Destwin respects your privacy and recognizes that we must protect and maintain the use of your Personal Information responsibly.

We respect your privacy and are committed to protecting it through our compliance with this Privacy Policy (“Policy”). This Policy describes the types of information we may collect from you or that you may provide (“Personal Information”) on the Destwin website (“Website” or “Service”) and any of its related products and services (collectively, “Services”), and our practices for collecting, using, maintaining, protecting, and disclosing that Personal Information.

This Policy is a legally binding agreement between you (“User”, “you” or “your”) and Destwin, LLC. (doing business as “Destwin”, “we”, “us” or “our”). By accessing and using our website, you acknowledge that you have read, understood, and agree to be bound by the terms of this Policy. This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage

Specifically, this Privacy Policy describes our practices regarding:

  1. Automatic Collection of Information
  2. Privacy of Children
  3. Use of Collected Information
  4. Disclosure of Information
  5. Retention of Information
  6. Cookies
  7. Data Analytics
  8. Do Not Track Signals
  9. Email Marketing and Form Submissions
  10. Links to Other Resources
  11. Information Security
  12. Data Breach
  13. Changes and Amendments
  14. Policy Acceptance
  15. Additional Information and Contact

Automatic Collection of Information

When you open our website, our servers automatically record information that your browser sends. This data may include information such as your device’s IP address, browser type, and version, operating system type and version, language preferences, the webpage you were visiting before you came to our website, pages of the website that you visit(ed), the time spent on those pages, the information you search for on our website, access times and dates, and other statistics.

Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding the usage and traffic of our website. This statistical information is not otherwise aggregated in such a way that would identify any user of the system.

Privacy of Children

Destwin cares about the safety and privacy of children online, we comply with the Children’s Online Privacy Protection Act of 1998 (COPPA). COPPA and its accompanying FTC regulation establish United States federal law that protects the privacy of children using the Internet. We do not knowingly contact or collect Personal Information from children. Our site is not intended to solicit information of any kind from children. It is possible that by fraud or deception, we may receive information pertaining to children. If you have reason to believe that a child under the age of 18 has provided Personal Information to us through our website, please contact us to request that we delete that child’s Personal Information.

We encourage parents and legal guardians overseeing the care of children to take the necessary precautions to ensure that their children are instructed to never give out Personal Information when online without their permission.

Use of Collected Information

Any of the information we collect from you may be used for the following purposes:

  • Send product and service updates
  • Respond to inquiries and offer support
  • Improve user experience

Disclosure of Information

We will not share any personally identifiable information with any unaffiliated third parties.

We may disclose any Personal Information we collect, use, or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Retention of Information

We retain your Personal Information for as long as it is reasonably necessary to provide you with our services and offerings and to maintain and expand our relationship; to comply with our legal and contractual obligations; or to protect ourselves from any potential disputes all in accordance with applicable laws and regulations.

Please note that except as required by applicable law or our specific agreements with you, we will not be obligated to retain your personal data for any particular period, and we are free to securely delete it or restrict access to it for any reason and at any time, with or without notice to you. If you have any questions about our data retention policy, please contact us.

Cookies

A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you. If you choose to decline cookies, you may not be able to fully experience the features of our website.

Please note that you have the ability to accept or decline cookies. Most web browsers automatically accept cookies by default, but you can modify your browser settings to decline cookies if you prefer.

Destwin uses cookies to help personalize and improve your experience on our website. We do not use cookies to collect personally identifiable information or sensitive personal data.

Data Analytics

Destwin utilizes third-party service provider analytic tools that use persistent cookies, web beacons, or other similar information-gathering technologies to collect standard internet activity and usage information. The information gathered is used to compile statistical reports on a user’s activity such as how often users visit our website, what pages they visit and for how long, etc. We use the information obtained from these analytic tools to monitor the performance and improve our website.

Third-party service providers we use include:

You can read more about how Google collects and processes information about you and you can prevent Google from recording and processing data on your use of our websites and storing this information in a cookie. You can read more on HubSpot’s Privacy and Cookie Policy.

Do Not Track Signals

Some browsers incorporate a Do Not Track feature that signals to websites you visit that you do not want to have your online activity tracked. Tracking is not the same as using or collecting information in connection with a website. For these purposes, tracking refers to collecting personally identifiable information from consumers who use or visit a website or online service as they move across different websites over time. How browsers communicate the Do Not Track signal is not yet uniform.

As a result, our website is not yet set up to interpret or respond to Do Not Track signals communicated by your browser. Even so, as described in more detail throughout this Privacy Policy, we limit our use and collection of your Personal Information. For a description of Do Not Track protocols for browsers and mobile devices or to learn more about the choices available to you, visit internetcookies.com.

Email Marketing and Form Submissions

We use third-party services to handle our form submissions and electronic newsletter to which you may voluntarily subscribe at any time. Your personal information and any other information you submit is stored securely by our third-party service providers and maintained in accordance with applicable laws and regulations.

Third-party service providers we use include:

We require just basic information from our electronic newsletter subscribers and form submitters which include the following:

  • Name
  • Email Address
  • Phone Number
  • Company Name

By subscribing to our electronic newsletter or submitting a form, you agree to receipt of emails. Email addresses of our subscribers, as well as the contact data described above, are stored on the MailChimp and/or HubSpot servers. You can read more on Mailchimp’s Privacy Policy and HubSpot’s Privacy Policy.

We track the performance of our forms and emails using metrics provided by Mailchimp and/or HubSpot.

Individuals who provide optional information may also be contacted by telephone. We do not share this personal information with anyone outside of Destwin staff or its authorized agents (which includes HubSpot and/or Mailchimp). Only Destwin staff and our authorized agents have access to personally identifiable information provided by visitors to our site and subscribers to our emails.

In compliance with the CAN-SPAM Act, all emails sent from us will clearly state who the email is from and provide clear information on how to contact the sender. You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or by contacting us.

Information Security

We will do our best to make sure your data is secured.

Destwin has implemented industry-standard security systems, applications, and procedures to secure your Personal Information and to protect it from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards in an effort to protect against unauthorized access, use, modification, and disclosure of Personal Information that is in our control and custody. However, although we make efforts to protect your privacy, no data transmission over the Internet or wireless network can be guaranteed. We cannot and do not guarantee the absolute protection and security of any Personal Information stored with us or with any of our third-party service providers.

Therefore, while we strive to protect your Personal Information, you acknowledge that (i) there are security and privacy limitations of the Internet that are beyond our control; (ii) the security, integrity, and privacy of any and all information and data exchanged between you and our website cannot be guaranteed; and (iii) any such information and data may be viewed or tampered with in transit by a third party, despite best efforts.

Data Breach

In the event, that we become aware that the security of our website has been compromised or users’ Personal Information has been disclosed to unrelated third parties as a result of external activity, including, but not limited to, security attacks or fraud, we reserve the right to take reasonably appropriate measures, including, but not limited to, investigation and reporting, as well as notification to and cooperation with law enforcement authorities.

In the event of a data breach, we will make reasonable efforts to notify affected users if we believe that there is a reasonable risk of harm as a result of the breach or if notice is otherwise required by law. When we do, we will post a notice on our website and send a notification email.

Changes and Amendments

We reserve the right to modify this Privacy Policy or its terms related to our website at any time at our discretion. When we do, we will revise the effective date available on this page. We may also provide notice to you in other ways at our discretion, such as through the contact information you have provided.

An updated version will be effective immediately upon the posting of the revised Privacy Policy unless otherwise specified. Your continued use of our website after the effective date of the revised Privacy Policy (or such other act specified at that time) will constitute your consent to those changes. However, we will not, without your consent, use your Personal Information in a manner materially different than what was stated at the time your Personal Information was collected.

Policy Acceptance

You acknowledge that you have read this Privacy Policy. By accessing and using our website and submitting your information you agree to be bound by this Privacy Policy.

Additional Information and Contact

If you have any questions, concerns, or complaints regarding this Privacy Policy, the information we hold about you, or if you wish to exercise your rights, we encourage you to contact us by email at support@destwin.com, by phone at (877) DESTWIN, or by mail at:

Destwin, LLC.
27 Glen Road
Suite #301
Sandy Hook, Connecticut 06482

We will attempt to resolve complaints and disputes and make every reasonable effort to honor your wish to exercise your rights as quickly as possible and in any event, within the timescales provided by applicable data protection laws.